Shipping & Returns

 

How long will it take to receive my products?

Our early release of the limited edition N.I.A.R.A. shade will ship beginning Monday, 4/29.

All orders placed following the early release will be processed as they are received and shipped within 2-3 business days via USPS. Please monitor your email inbox for tracking information.


How do I change my shipping address?

We’ll do our best to help, but please make sure that your shipping address is correct when you check out. If a change needs to be made, please notify us via niaraten@gmail.com within 24 hours of placing your order. We are not responsible for orders shipped to the wrong address due to customer error.


What is the refund and exchange policy?

Due to the sanitary nature of the product we do not offer refunds or exchanges, but we promise you'll love your new lippie!

Are your products Vegan? Tested on animals?

All Lovengood Lip products are Vegan and Cruelty free! Plus, they are only tested on humans! One major reason we’re excited to partner with this conscious beauty company, we wouldn't have it any other way!  


Where are the proceeds going?

100% of the proceeds of “N.I.A.R.A.” will be donated back to FAMU to fuel our monetary donation and collective efforts for campus beautification, scholarship creation and initiatives that serve FAMU women.


How can I be featured?

Show off how you wear the “N.I.A.R.A.” color and win the chance to get featured on our site and/or social media accounts! Simply use the campaign hashtag #NIARAXLOVENGOODLIPS on your next post!


What’s next if I am an influencer and would like to help?

Awe shucks, so sweet. We’d love to learn more about your social channels especially beauty influencers or FAMU influencers. Shoot us a pitch email to niaraten@gmail.com, and we’ll let you know what’s next!


I want to follow the efforts of this campaign, how do I do that?

We look forward to our continued communication with you and thank you for your support. You can follow along via our Instagram page, here or by joining our email list on our sites front page!


If you have any questions, you may reach us at niaraten@gmail.com.